Right of withdrawal

(exclusively for consumers in accordance with Section 1 No. 2 of our General Terms and Conditions when ordering via our web shop, by email or other means of distance communication)

Cancellation policy

a) Right of withdrawal

You have the right to withdraw from the contract within fourteen days without giving any reason./p>

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last item.

To exercise your right of withdrawal, you must inform us, margot schmitt haar-cosmetic spezial GmbH, Bünder Straße 172, 32120 Hiddenhausen, Telephone: +49 (0) 52 21 - 8 00 01, Fax: +49 (0) 52 21 - 8 07 67, Email: info@margot-schmitt.de, by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can do so by using the attached Sample cancellation form use, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Please send your revocation to:

By letter:
margot schmitt hair-cosmetic special GmbH,
Bünder Strasse 172,
D-32120 Hiddenhausen,

By email: info@margot-schmitt.de

By fax: +49 (0)52 21-8 07 67

b) Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us, margot schmitt haar-cosmetic spezial GmbH, Bünder Straße 172, 32120 Hiddenhausen, Managing Director: Ms. Margot Schmitt, promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

c) Exclusion of the right of withdrawal/Expiry of the right of withdrawal

Please note:

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:

(1)
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

(2)
Contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,

(3)
Contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,

(4)
Contracts for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,

(5)
Contracts for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

(6)
Contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,

(7)
Contracts for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
- End of cancellation policy -